UK agents targeted for Korean Air training

Agents in the UK are among those being targeted for online training by Korean Air.

The South Korean flag carrier is rewarding participants to attend the session on June 11 at 10am with a £10 e-gift card.

The online training has been developed for the UK and European travel trade and will be particularly relevant for sales, reservations and ticketing staff. 

The training will offer details and specifics of booking processes and answering frequently asked questions.

Agents will hear about product updates covering the Korean Air fleet, routes, in-flight service, cabin classes, Skypass member benefits and other sales tools to drive sales.

The training will also highlight the offerings at Seoul’s Incheon airport which include a spa and massage service, sauna and free “napping zones”.

Sales representative Rohan Soni said: “Our training will cover key updates on our product; the fleet, the in-flight offerings, key routes and more. 

“Agents that attend our upcoming training will be experts on all things Korean Air and will be given the confidence to successfully sell.”

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