Technology can take airports to new heights

Brian Roche, Director of Information Technology at George Best Belfast City Airport, gives his opinion on which technology will be disrupting the airport sector in the future.When we envisage the ‘airport of the future’, technology is undoubtedly the first thing that comes to mind. The two are inextricably linked. Airports can harness technology and digital solutions to enhance customer experience, streamline processes to build a resource-efficient, cost-effective business, and create a greener, more sustainable, and environmentally conscious industry, all of which will then ultimately lead to happier customers, greater profit, and significantly reduced environmental impact.