Qatar hub introduces dedicated screening areas for families

Hamad International Airport (DOH) has introduced dedicated screening lanes for families with younger children transferring through the airport.

It believes that the new lanes will boost customer satisfaction levels, reduce wait times at security checkpoints, and provide staff assistance to aide families with their personal belongings.

According to the airport, the initiative reflects its commitment to minimising stress and wait times for passengers, in the process “elevating the travel experience” for all passengers.

It notes that it will closely monitor the success of the new lanes, which have initially been introduced in the transfer screening area, to ensure that they are tailored to meet travellers’ needs, before they are expanded to other security checkpoints.

Renowned for its family-friendly amenities, Hamad International Airport offers a range of facilities tailored to accommodate travellers with children. From baby changing rooms to family toilets designed to accommodate children, the airport insists that it prioritises convenience, privacy and comfort for families.

Young travellers can enjoy play areas, while those seeking relaxation can retreat to one of the 17 quiet rooms featuring comfortable recliner seats and subdued lighting.

In addition to these family-oriented amenities, the airport boasts numerous opportunities for exploration and leisure, including art installations, play areas, and the serene ORCHARD indoor tropical garden, housing trees and plants sourced from sustainable forests worldwide.

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