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Announcements, news stories and opinions from ACI World Business Partners across the globe.


Rebuilding Kyiv’s Boryspil International Airport

AECOM has signed a memorandum of understanding to act as the reconstruction delivery partner for the rebuilding of Boryspil International Airport (KBP) and support the reconstruction of the broader aviation sector in Ukraine.

Boryspil is Ukraine’s largest airport and handled nearly 9.5 million passengers prior to the closure of Ukraine’s air space at the start of the Russian invasion.

“We are proud to extend our support to the reconstruction of Ukraine with this partnership to restore the nation’s aviation sector – supporting the flow of critical resources and investment to drive recovery,” said Troy Rudd, AECOM’s chief executive officer.

“With our programme management and aviation capabilities, we look forward to working with Boryspil International Airport to restore this strategically important airport and Ukraine’s aviation sector.”

AECOM will provide infrastructure advisory support for the reconstruction of KBP including asset condition and capability assessment, design, engineering, programme management, and construction management.

Additionally, the company will assist in developing a programme management capacity for the broader reconstruction of the nation’s aviation sector.

Oleksiy Dubrevskyy, director general of Boryspil International Airport, said: “The memorandum marks another important milestone for the recovery of Ukraine’s aviation sector and is part of the global plan for restoration and modernisation of national airports and the aviation industry, which was developed under the auspices of the Ministry of Community, Territory and Infrastructure Development of Ukraine.”


Paradies Lagardère embraces digital screens and LED walls

Paradies Lagardère is collaborating with digital signage solutions provider, Creative Realities, to give a unique new look to some of its 700 plus retail and restaurant locations at more than 90 airports across North America.

The utlisation of dynamic digital screens and LED walls designed and installed by Creative Realities is expected to enhance the overall ambiance of individual outlets with seasonal and environmental content while promoting specific products and in-store sales.

“We believe in offering travellers more than just products; we offer a full and engaging experience,” said Chris Tennyson, senior director of interior design and visual merchandising at Paradies Lagardère.


Honolulu opts for SITA Smart Path solution

Honolulu’s Daniel K. Inouye International Airport (HNL) has become the latest airport in the United States to adopt the SITA Smart Pathsolution to support US Customs and Border Protection (CBP) in fulfilling its congressional mandate for biometric passenger screening on international exit.

SITA has implemented 54 face pods across Terminals 1 and 2, which are available to all international passengers, providing each with a touchless process that further secures and streamlines international departures.

If a traveller cannot be matched to a photo on record through Biometric Exit or chooses to opt out of the process, they can proceed through the traditional inspection process consistent with existing requirements for departure from the US.

Using SITA Smart Path powered by NEC’s biometric face capture solution, passengers step up to a camera at the boarding gate to verify their identity and board in seconds.

Matthys Serfontein, SITA president for the Americas, said: “We are confident that SITA’s US Exit will greatly enhance the passenger experience at HNL while laying the foundation for an extended biometric passenger experience in the future.”

Jason Van Sice, vice president of aviation for the NEC Corporation of America, said: “Together, SITA and NEC have consistently demonstrated our expertise in similar projects worldwide, highlighting how our joint automation capabilities can elevate customer experiences (CX), enhance operational efficiency, and increase security measures.”


New outlets open at Pheonix Sky Harbor

InMotion and Uptown Phoenix are the latest WH Smith North America (WHSNA) operated retail stores to open inside the brand-new S1 Concourse in Terminal 4 at Phoenix Sky Harbor International Airport (PHX).

The new InMotion store – the brand’s fourth location at PHX – carries the latest tech products from brands such as Apple, Bose, Beats, Sony and GoPro. While Uptown Phoenix offers those travelling to and from the Phoenix area a convenient marketplace to shop for anything they might need on their journey, including gifts, books, wellness products, tech, apparel, beverages, snacks and a full grab & go assortment.


ABM expands partnership with LaGuardia Gateway Partners

ABM has been selected by LaGuardia Gateway Partners (LGP) to provide comprehensive integrated facility services and best-in-class traveller experiences at LaGuardia Airport’s new Terminal B.

They are confident that the new agreement will provide a safe, seamless, and consistent experience for guests, while driving long-term asset preservation, efficiency, sustainability, and diversity across the 1.3 million square foot facility.

As a result, ABM will provides a single-source solution across various facility operations, including engineering, janitorial and maintenance services; kerbside, mobility, and transportation services; guest experience programme development, among other support areas.
ABM says that providing these offerings under one umbrella ensures greater service consistency and efficiency throughout the terminal.


PPG to open new lounges at Chongqing Jiangbei International Airport

Plaza Premium Group (PPG) is making its debut in Southwest China with the opening of three lounges at Chongqing Jiangbei International Airport (CKG).

The new Plaza Premium Lounges, opening between November and early 2024, are the latest inclusions in its expansive network that spans over 80 international airports worldwide.

All three CKG lounges will be located in Terminal T3A, and are said to embodyPlaza Premium Group’s promise of comfort, convenience, value, and love and care.

“For 25 years, the mission of PPG has been to make travel better by offering exceptional airport hospitality experiences enthused PPG’s regional general manager for North Asia, Jenny Zhang.

“Our latest lounges in Chongqing emplify that ethos by not only providing a calm and comfortable venue, but infusing local culture through our unique art and food collaboration.”

The first of the lounges opened airside in November in Pier E opposite Gate E09. It will be followed by another airside lounge in Pier H and a landside facility in Level 5 Departures.


Chicago Midway unveils new bars and restaurants

SSP America has opened a collection of restaurants and bars at Chicago’s Midway International Airport (MDW), with the majority located in a food court area called the Central Market.

The collection is comprised primarily of local brands consistent with SSP America’s focus on bringing a ‘taste of place’ to the airports its serves.

It has operated at MDW since 2017, and the new openings represent the latest development in SSP America’s efforts to elevate the culinary experience for MDW travellers.

The percentage of Airport Concessions Disadvantaged Business Enterprises (ACDBE) involved with the project makes the operation an industry leading programme with total percentage of ACDBE participation at almost 60%. SSP America is a member of Midway Partnership, a joint venture that also includes Vantage Airport Group and Hudson, which was selected by the Chicago Department of Aviation (CDA) to lead a $75 million transformation of Midway’s concession programme.

“SSP America and its local, minority partners have been true partners in delivering our ambitious vision to transform the traveller experience at Chicago Midway,” says Midway Partnership’s Sammy Patel.


The Design Solution to support Bristol Airport expansion

The Design Solution (TDS) has been appointed to provide specialist support in commercial planning and design for the latest expansion of Bristol Airport, which will increase its capacity from the current 10 million passengers per annum to 12mppa.

The project is the fifth time that TDS has supported Bristol’s development in a relationship going back over 25 years.

The UK airport’s latest project is focused on its terminal building, increasing space in the Departures area by designing the use of voids and internal roads to create an improved terminal. The project will enhance the quality of the passenger experience while also supporting the development of the airport’s current two levels of commercial space.

Bristol Airport’s infrastructure director, Andrew Goodenough, said: “Bristol Airport has a proven, highly proactive approach to driving the efficiency of its operations, consistently focusing on the quality of the passenger experience and the airport’s vital role in the region.

“Our latest expansion programme has been driven by the increased demands of both leisure travellers and business needs across the region and we are delighted to have the specialist planning support of The Design Solution once again.

“The airport’s growth to 12 million passengers per annum will create thousands of new jobs in the years ahead, open up new direct air links and further support inbound tourism. We are integrating a range of enhanced environmental projects in this expansion and will continue to develop the airport in a responsible way while maintaining our commitment to being a net zero airport operation by 2030.”


Sydney Airport utilises Veovo’s advanced technology platform

Veovo believes that Sydney Airport has taken a significant step in enhancing its operational performance by rolling out its Intelligent Airport Platform.

The company notes that the investment in a new operations system comes at a crucial time as air traffic rebounds to pre-pandemic levels, requiring the airport to operate smoothly, minimise delays in aircraft turnaround and maximise terminal and airside capacity use.

The new platform has been designed to improve efficiency, reliability and collaboration across the airport by automatically integrating and verifying data from various sources like air traffic, baggage handling, and airlines into a central Airport Operational Database (AODB).

This data is then presented with a ‘manage by exception’ approach, offering insights to airport staff and aviation partners through a user-friendly web portal, with personalised alerts and recommendations supporting quicker and better-coordinated decision-making.

The deployment also included the modernisation of the airport’s Flight Information Display System (FIDS), delivering relevant information to more than 1,250 digital displays across Sydney Airport’s terminals to keep travellers well informed. Veovo CEO, J ames Williamson, said: “Sydney is one of the world’s most important airports, and we are delighted to support them on their mission, through the provision of our latest advanced Intelligent Airport Platform. We are very proud to be partners in delivering this core capability.”

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