Globe Travel Awards 2023: Live winners and reaction

The Globe Travel Awards are taking place in front of more than 1,200 guest at London’s Grosvenor House hotel on Park Lane with a star-studded line-up!

Awards were based on tens of thousands of votes from frontline travel agents, recognising suppliers that have gone above and beyond.

Check back here for live reaction throughout the night!

Best Tourist Board: Visit Orlando

Phil White, industry sales director EMEA, said: ‘We’re really, really happy – absolutely delighted to have won, particularly when we were up against such tough competition.

“For us, the UK market is so important. They are our heroes, we recognise the time and effort they put in and we hope we keep them well educated and informed.’

Best Mainstream Cruise Company: Royal Caribbean International

Stuart Byron, sales director, said: ‘It’s amazing, we’re absolutely over the moon to have won. You never take anything for granted, and it’s always the best feeling when your name gets announced.’

Torey Kings-Hodkin, head of sales, said: The fact it’s voted by our trade partners is the most important thing. To see that they’ve recognised the effort we’ve put in is what matters to us.’

Pictured with Benjamin Bouldin, vice-president EMEA

Best Premium Cruise Company: Celebrity Cruises

Jo Rzymowska, EMEA vice-president and managing director, said: “13 years – not lucky for us! Of course it’s really poignant for me personally. It feels amazing. We never take this for granted.

“It’s been a special night.”

UK and Ireland sales director Claire Stirrup says: “We’ll keep on doing what we’re doing [after Rzymowska leaves]. We won this because of what we do shipside and shoreside.”

Best Attraction: Universal Orlando Resort

Paul Kelly, sales director, said: “Everything we do at Universal Parks & Resorts is targeted towards the trade so this means everything to us. It’s amazing.”

Best Specialist Cruise Company: Hurtigruten

Anthony Daniels, general manager, said: “I’m incredibly proud. We’ve won this now a couple of times and always we feel the value because it’s voted by the trade.”

Best Luxury Cruise Company: Silversea Cruises

Connie Georgiou, head of trade sales and partnerships, said: “It’s incredible [to win] because our main focus is working with the trade and travel agents, and they’re the people that voted for us and I cannot tell you [what that means]. I’m very emotional – it’s just amazing.

“My team work so hard and the product is amazing but the travel agents voted and that means so much to me – especially because I once was a travel agent too.”

Sustainable Future Award: easyJet holidays

Matt Callaghan, director of customer and operations, said: “We are so proud because we’re just a year into our sustainability journey. But this is a real impetus for us and real encouragement for all of the team who are so passionate about it to really just keep going.”

Pictured with Rosie Bishop

Outstanding Achievement Award: Clia UK and Ireland MD Andy Harmer OBE

“This means the absolute world to me. The people in the cruise industry are passionate, resilient and dedicated. The people I work with have shown that they work together when the times are good and when the times are tough.

“I think we as a sector have demonstrated that we do the right thing at the right time. We were the first to suspend operations for example. We were able to demonstrate to customers, and potential customers, that we were able to take the necessary action at the right time.”

Unsung Hero Award Samantha Fisher, Inspire Group

“I wasn’t expecting that at all – I’m speechless. It’s so humbling to be recognised by the travel industry which is the industry I absolutely adore.

“Charity is so important to me and it’s wonderful to be recognised. The rest of the Inspire Group are going to be so happy for me and so incredibly proud. Lisa (Henning) is an amazing mentor and she pushes me to my limit and always has my back. I’m so thankful to have won.”

Employer of the Year Award: Ocean Holidays

George Hastings, managing director, said: “It’s such a surprise to have won and this the first Globe Award we’ve received so it’s really exciting. We have done a lot of work in the last two years finding out what our staff want and need and then worked to implement all of that so to have that recognised is amazing.

“This award will be front and centre at our town hall next week and the staff are going to be buzzing – at the end of the day, this award is all about them.”

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